{"id":12896,"date":"2025-12-17T10:07:40","date_gmt":"2025-12-17T09:07:40","guid":{"rendered":"https:\/\/florencifruits.imatica.com\/dret-de-desistiment\/"},"modified":"2026-09-09T09:02:00","modified_gmt":"2026-09-09T07:02:00","slug":"dret-de-desistiment","status":"publish","type":"page","link":"https:\/\/florencifruits.com\/ca\/dret-de-desistiment\/","title":{"rendered":"Dret de desistiment"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12896\" class=\"elementor elementor-12896 elementor-90\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9544ad e-flex e-con-boxed e-con e-parent\" data-id=\"d9544ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3396f00 elementor-widget elementor-widget-heading\" data-id=\"3396f00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">DRET DE DESISTIMENT de FLORENCIFRUITS.COM<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a74785 elementor-widget elementor-widget-text-editor\" data-id=\"1a74785\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>L&#8217;usuari t\u00e9 dret a cancel\u00b7lar una comanda sense cap explicaci\u00f3. Aquest dret \u00e9s el dret de desistiment establert per l&#8217;article 102 el Reial Decret Legislatiu 1\/2007, de 16 de novembre, pel qual s&#8217;aprova el text ref\u00f3s de la Llei General per a la Defensa dels Consumidors i Usuaris i altres lleis complement\u00e0ries. <\/p><p>Per cancel\u00b7lar una comanda podeu fer servir el formulari adjunt (model de desistiment) o podeu notificar-ho per correu electr\u00f2nic adre\u00e7ant-vos a <a href=\"mailto:elmercat@florencifruits.com\">ELMERCAT@FLORENCIFRUITS.COM<\/a> o per correu postal a l\u2019adre\u00e7a PLA\u00c7A MAJOR 7, 17470 SANT PERE PESCADOR (GIRONA).<\/p><p>Si ens envieu un correu electr\u00f2nic o una comunicaci\u00f3 per escrit, si us plau, incloeu-hi els detalls de la vostra comanda per ajudar-nos a identificar-la.<\/p><p>El termini de desistiment expirar\u00e0 als 14 dies naturals del dia que vost\u00e8 o un tercer per vost\u00e8 indicat, diferent del transportista, va adquirir el material de possessi\u00f3 dels b\u00e9ns o en el cas dels productes que componen el comanda s&#8217;entreguen per separat, als 14 dies naturals del dia que vost\u00e8 va o un tercer per vost\u00e8 indicat, distint del transportista, va adquirir el material esmentat dels productes esmentats.<\/p><p>Un cop exercit el dret al desistiment de l&#8217;usuari haur\u00e0 de remetre a la direcci\u00f3 indicada (FLORENCI FRUITS SL \/ PLA\u00c7A MAJOR 7, 17470 SANT PERE PESCADOR <span style=\"font-style: inherit; font-weight: inherit;\">(<\/span>GIRONA)) els productes lliurats assumint per tant els costos de devoluci\u00f3. Si us plau, tingueu en compte que si vost\u00e8 decideix tornar els articles als ports deguts estarem autoritzades a carregar els costos en qu\u00e8 podrem inc\u00f3rrer. <\/p><p>El dret a desistir del contracte ser\u00e0 d&#8217;aplicaci\u00f3 exclusivament a aquells productes que es retornin en les mateixes condicions en qu\u00e8 el client els va rebre. No hi haur\u00e0 cap reemborsament si el producte ha estat utilitzat m\u00e9s enll\u00e0 de la mera obertura del mateix, de productes que no estiguin en les mateixes condicions en les que es lliuraran o que hagin patit algun dany, pel que hauran de tenir cura amb el\/s producte\/s mentre estiguin en la seva possessi\u00f3. Si us plau, retorni l&#8217;article utilitzant i incl\u00f2s tots els seus envasaments originals amb totes les etiquetes. Preguem no retirin les etiquetes fins estar segurs de voler quedar-se amb cada article.   <\/p><p>Despr\u00e9s d&#8217;examinar l&#8217;article us comunicarem si teniu dret al reemborsament de les quantitats abonades. Si la devoluci\u00f3 inclou la totalitat de la compra, s&#8217;ha seguit el procediment correcte i els productes estan nous i sense fer servir, procedirem al reemborsament de l&#8217;import total de la compra m\u00e9s les despeses d&#8217;enviament en un termini de 14 dies des que rebem la comanda cancel\u00b7lada. <\/p><p><b>MODEL DE DESISTIMENT<\/b><\/p><p>Si la devoluci\u00f3 nom\u00e9s inclou una part de la comanda, s&#8217;ha seguit el procediment correcte i els productes estan nous i sense fer servir, nom\u00e9s us reemborsarem el valor dels productes retornats, sense les despeses d&#8217;enviament.<\/p><p>(Nom\u00e9s heu d&#8217;emplenar i enviar aquest formulari si voleu desdir-vos del contracte.)<\/p><p><span style=\"font-style: inherit; font-weight: inherit;\">A l\u2019atenci\u00f3 de FLORENCI FRUITS S.L., domicili situat a PLA\u00c7A MAJOR 7, 17470 SANT PERE PESCADOR (GIRONA), 17470 i amb correu electr\u00f2nic <a href=\"mailto:elmercat@florencifruits.com\">ELMERCAT@FLORENCIFRUITS.COM<\/a> i tel\u00e8fon 872502458, d\u2019ara endavant FLORENCI FRUITS S.L.<\/span><\/p><p>Per la present us comunico que desisteixo del meu contracte de venda del producte\/productes indicats:<br\/>(descripci\u00f3 i refer\u00e8ncia tal com s&#8217;indica al contracte)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-968da89 elementor-widget elementor-widget-shortcode\" data-id=\"968da89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><script>\nvar 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